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info@rifams.ru
http://www.rifams.ru
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(Притч 25, 20).
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(Притч 1,13).
РИФАМС / eng / ABOUT US / STANDARDS

STANDARDS

The base standard for the protection of the rights and interests of individuals and legal entities - recipients of financial services provided by members of self-regulatory organizations uniting insurance brokers

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Insurance supervising authority

Central Bank of the Russian Federation www.cbr.ru

Application methods

  1. To the Central Bank of the Russian Federation - To the Central Bank of the Russian Federation (Bank of Russia)
    - Electronically via the form: www.cbr.ru/Reception/Message/Register?messageType=Complaint
    - In writing to the following address: Neglinnaya st., 12, Moscow, 107016

  2. To the Professional Insurance Brokers Association (PIBA)
    - In writing to the following address: 109004, Moscow, Zemlyanoy Val st., bldg. 64, block 2
    Contact information: Tel.: + 7 (495) 915-80-40 E-mail: info@insurancebroker.ru
    Web: www.insurancebroker.ru

Methods to protect the rights of financial services recipients

In the event that the claims for the service rendered arise, the financial services recipient has the right to take out-of-court settlement measures with Insurance Broker RIFAMS Ltd. directly. If it is impossible to resolve the arisen claim, the financial services recipient has the right to make an appeal to the above addresses (PIBA, Bank of Russia).

The appeal form must contain the following information:

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